Uber is quickly growing its security and evaluation staff in Phoenix, the Financial Times reports.
Of those 600 workers, about 65 investigators manage everything from car crashes to assault — and so are tasked with becoming both sides of the story.
Drivers have told Business Insider the system is incomplete, which often times one customer complaint could see them suspended by the stage and consequently with no project, pending the analysis.
And as the program adds new features such as direct-to-9-1-1 buttons, GPS crash tracking, and other data-driven security tools, a group of workers in Phoenix works behind the scenes to control everything from bodily assaults, car crashes, and even murder. See the rest of the story at Business Insider
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