Tesla announced improvements on the Mobile Service repair department during its Q4 2019 update on January 29, stating its fleet of vehicles nearly burnt.
“Our Mobile Service fleet doubled into 743 vehicles in 2019, and we still promise to start new service places. As clients are buying their Tesla vehicles online, automobile deliveries grew 50 percent while our retail footprint remained unchanged with a steady total store count across 2019,” Tesla said.
Tesla CEO Elon Musk has been determined about enhancing the Mobile Service branch of the company, addressing it. In late August 2018, Musk said the goal of the Mobile Servicing fleet was to decrease the requirement to bring a car to a Tesla agency center.
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The company then started performing onsite and in-house collision and cosmetic fixes through its cellular servicing fleet. The cellular branch can fix paint scuffs and scrapes, minor scratches, and harm to bumpers, fenders, doors, side mirrors, and other bolt-on replacements, according to the firm ’s announcement in June 2019.
However, the company was not happy with the way the cellular fleet was running and was motivated to further improve the service. In early August 2019, Tesla announced on Twitter it had expanded its Mobile Service fleet to 26 countries.
The company emphasized that clients had improved the simplicity of access owners would need to program service. “Alsoyou can ask any service from the Tesla phone program in under a minute,” Musk added on Twitter.
Also, you may ask any service from the Tesla phone program in under a minute
— Elon Musk (@elonmusk) August 3, 2019
Tesla’s Mobile Service fleet provides owners a method to get their vehicles serviced without having to push a potentially damaged automobile to a service center. Convenience not only enhances but security too, as could be unsafe to drive on the street. This could alleviate costly towing prices from owners, because this would be the other method to transfer a car to a service center.
The company has once again demonstrated that by making repairs convenient and less stressful, it plans to put the clients first. And with double the fleet, Tesla’s Mobile Service team will be equipped to manage an increasing number of clients on a daily basis.
Check out more of Teslarati’s Q4 2019 earnings coverage below.
Tesla Model Y first deliveries set for March: 315 miles EPA-range estimatedTesla (TSLA) crushes Q4 2019 results: Maintains profit, beats Wall St. revenue estimates
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