United Airlines has apologized after a flight attendant told a passenger that her infant wasn’t allowed to shout for more than five minutes onto a trip.
The incident allegedly happened on Monday, September 24, on UA Flight 870.
Krupa Patel Bala recorded the episode on her Facebook webpage, writing that the flight attendant took her back to market class, and after having a lecture about parenting, told her that,”babies are not allowed to cry for more than five minutes” and that”it really stressed the crew out.”
In a statement to Business Insider, United Airlines said,”We’ve been in touch with our customer via social media and United representatives met the family upon arrival to apologize, offer a refund and make clear that the experience she relayed doesn’t reflect our commitment to serving our customers, including our youngest customers.”
United Airlines is under fire following a flight attendant told a passenger which her infant wasn’t allowed to shout for at least five minutes onto a trip.
According to Fox affiliate KTVU, Krupa Patel Bala was flying United Airlines Flight 870 from Sydney to San Francisco with her husband and their 8-month-old infant on Monday, September 24. After takeoff, while sitting inside their business class seats, their child began to cry. See the rest of the story at Business Insider
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