What Are The Consumer and Societal Reactions Towards Electric Vehicles?

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The electric car revolution is quickening.

At precisely the same time, online curiosity is also rapidly expanding – generating numerous signs regarding public preference, priority, and understanding. Search fascination with electric vehicles (EVs) has more than doubled over the last year, while societal chatter has grown by a full 500% between Apr 2020 along with Mar 2021.

Line chart, "interest in electric vehicles has grown over the course of a single year"

Recently, references to electric vehicles or cars were larger than recycling because a topic, using a overall parity punctured by important EV events — in this case, Volvo’s commitment to going entirely electric by 2030.

electric vehicles surpass recycling as a topic

But this growing audience attention isn’t all alike.

In this analysis, we used Pulsar TRAC to examine over 300k articles & posts authored in the US and UK between Feb 15 — Apr 5, over news and social platforms such as Twitter, Facebook, Reddit, TikTok, Amazon, and comprehensive News resources, to answer:

What does the brand new Electric Vehicle customer want?
What attributes do they care about, and which doubts do they have?
How is this shift driving excitement and concern at the society degree?
That brands, CEOs, and public figures are normally associated with EVs?
What’s the function and audience of Tesla in all of this?

The integration of Google search information into TRAC helped guide the direction of investigation, with recurrent or favorite questions providing signposts to the common behaviors and perceptions that EVs excite. Essentially, and at the possibility of inducing groans, this operation functioned as a satnav for insights, helping people navigate the electric car conversation.

What do people talk about when they talk about Electric Vehicles? Societal Change vs. Consumer Preference

1 way to check at this topic and the information behind this is to attempt to comprehend the perceived societal effect of electric vehicle growth, from environmental advantage of investments in infrastructure. Another lens is looking at the EV itself as a consumer good –a car– and understanding the way the people ’s focus falls on elements like cost and aesthetics.

Concerning the societal impact of the EV growth, public focus is split between the different consequences, as campaigners, politicians, critics, and investors jostle to frame and make awareness of the direction of change.

electric vehicles' societal impact: charging infrastructure catching up with eco-concerns

A particularly contentious conversation is playing on EVs as vehicles of environmental modification (or lack thereof) since Joe Biden’s challenging and costly infrastructure plan, with its focus on EVs, comes under scrutiny in both the right and the left.

The economic ramifications of this shift (in jobs and investments) make up a quarter of total conversation, with focus falling upon the ethical (preventing environmental catastrophe), the functional (how are those new fleets of electric vehicles going to get billed?) , and the material (how can I make money off of this revolution?) .

As we’ll see after, a large part of the audience from the EV conversation has a higher affinity for investments and also is seeking to position themselves to profit and bring about this revolution. But it’s the charging matter in particular that remains top-of-mind when EVs are discussed as consumer products.

While a lot of the EV-as-consumer-good conversation is future-facing, with lots of automaker plans extending well into the next decade, folks ’s concerns are focusing on cost and the way the car will get billed — the two topics making up over 90% of customer concerns within EVs.

Charging & cost by far the biggest factors when public discuss electric vehicles

Driving aesthetics and experience, factors which have been at the heart of traditional auto branding and advertising for decades, make up a comparably small fraction of total discussion, at 7.3 percent.

To dive deeper into customer purpose, we identified a number of the resources of doubts among the general public by taking a look at Google search information in Pulsar TRAC. In cases like this, search questions beginning with ‘can…’ hint at lingering doubts.

And those doubts are: how ca they tow? And can they catch fire?

The most searched for electric vehicle capabilities

Taking these insights- sitting a tab from the rest of the analysis – and using them to ask better questions regarding this dataset usually means that a researcher can land at inquiries that better address real consumer issues.

Also, in this scenario, it frees the degree to which the people ’s inquisitiveness turns out on one crucial issue: charging .

circle chart, "At-home charging the public's biggest electric vehicle priority"

And, in that broader issue, at-home charging channels emerge time after time as a key point of debate.

The Audience Communities powering the Electric Vehicle conversation: Tesla vs. non-Tesla

But as we often say — distinct people discuss precisely the same matter otherwise, and that’s something we can highlight with Pulsar Communities, real-time segmentation that zooms in on the different communities supporting a given conversation, group them by affinities and behavior and recording their differing replies to a topic.

Take, for instance, the Tesla viewers, that has been affectionate, talking about, investing, and also often driving EVs for many years now.

word map "Tesla audience skews younger, with political affiliation a less key factor than for wider electric vehicle community"

In comparison with this non-Tesla EV viewers, people talking about Tesla are younger, more men, and American. They’re somewhat less politicized than the rest — partly because Tesla’s plans are much less tied as the broader EV market is to the ambitious investment plants of a newly instated administration.

And zooming in on the charging conversation previously highlighted shows the way the topic is playing out differently amongst different communities.

Circle charts comparing Interest in at-home charging lags behind that in public charge-points"

Communities focusing on entrepreneurship and finance are more likely to discuss the shifts in public infrastructure which will make broadly available charging potential. The more politically conservative communities in the US, on the other hand, are far more focused on the practicalities of matching charging points to their own properties.

Where and how to achieve different Electric Vehicle audiences

But how can you get to the different communities within this conversation? Dependent on the very best news links each of those communities is discussing (something we can readily visualize in Pulsar TRAC), we begin to have a picture of where a media buyer could be best placed to attain them.

The section labeled Petrolheads have a tendency to be fans of a website named Taxassist, Reuters, and The Guardian to their information.

On the other hand, US Conservatives are discussing links from conservative publications Washington Times, Breitbart, The Gateway Pundit, along with Fox News.

On the other hand, young investors share information connections out of Apple News (its own distinct behavior tied to iPhones), Investor News, Seeking Alpha, along with Bloomberg News.

Concerning influencers, Petrolheads reveal a strong affinity for the Top Gear application and specialist news resources such as Autocar & Car and Driver.

The US Conservatives in this conversation are famous for listening habits that include conservative podcasters such as Mark Levin and Dan Bongino. At precisely the same time, Young Investors are orientated around finance & market publications, which range from The Economist to Stocktwits.

The Best Top Electric Vehicle Car Brands by Share of Voice

But for all the mooted changes to infrastructure, even when it has to do with the vehicles themselves, this is quite much conversation-driven by brands. This ’s the talk of voice for the largest automaker conglomerates along with EV brands (in case you don’t see your favorite automobile manufacturer, it’s most likely owned by these firms ).

circle chart, "Tesla the biggest electric vehicle brand, with Volkswagen the most mentioned heritage brand"

Establishing that brands are front of mind from the EV conversation suggests just how much the public is linking every manufacturer with EVs — a hint about what might develop into customer preference.

Despite their small dimensions, “& pure rdquo; EV makers are still winning this front. Tesla, for instance, is in a league of its own, possessing around a third of the complete brand conversation. In addition to different brands such as Lucid Motors and NIO, brands just producing EVs make up almost 45% of the complete manufacturer conversation.

And that percent would surely be higher if it wasn’t for Volkswagen’s promotion around the April Fools’ rebranding as ‘Voltswagen,’ that steered the German automaker to a second-place with approximately 12 percent.

Share of voice didn’t translate to a favorable result to the German giant. However, confusion and aggravation at the false rebrand leading to a swell of ultimately negative emotion toward the broader automotive team.

line chart 'Volkswagen' rebrand negatively sentiment around parent brand"

Away from Tesla, Volkswagen, and BMW (7 percent ), a number of the biggest US automakers such as General Motors and Ford are beginning to solidify their perception as EV makers, with GM’s commitment to generating Electric Vehicles having provided the single biggest spike in conversation, and GMC launching its EV Hummer.

Hyundai, too, gained from their affiliation with K-pop group BTS but also have neglected to convert that to anything greater than a 3.4percent share of total dialogue in recent months.

The best personalities (and also Automaker CEOs) in the Electric Vehicle dialog

Sustaining focus is what Tesla does, thanks to the star status of the CEO, Elon Musk. In reality, Musk is among the most prominent characters in the complete EV conversation. But he’s not #1.

Joe Biden’s infrastructure announcements and concentrate on electrifying the national vehicle fleet have driven huge interest (and ensuing partisan debate) from the topic. It’s raised Pete Buttigieg, his secretary of transportation, to fifth on the record.

circle charts, "Biden and Musk the most dominant figures in the electric vehicles conversation"

The Biden administration’s action around EVs ensures that a preponderance of politically aligned figures, largely in the United States. Despite contributing a little under half the conversational volume, the UK offers up few notable people able to drive interest in the topic, with former  Labour Party leader Ed Miliband benefiting from his long-time association with environmental causes to sit of a somewhat temperate pile.

As an aside, it’s pretty striking how male dialogue within this space is regarded as, with only female agent Nancy Pelosi’s 1.4% share of voice seeming fairly isolated.

Dialing in about the car CEOs mentioned over the electric car conversation, on the other hand, we watch General Motors CEO Mary Barra buck the trend somewhat. She’s the fourth many spoken-about auto-manufacturer CEO so-called Elon Musk.

But it’s Musk who ultimately states — and distorts — this entire conversation. Barra and also her all-male equivalents all lag behind the Tesla figurehead, who balances for at least 3x the amount of mentions of each of the top CEOs combined.

circle charts, "Volkswagen CEO best of the rest as Musk dominates electric vehicles CEO conversation"

Herbert Diass, the Volkwagen CEO, has been raised by the press take-up of his comments on the purported ‘Voltswagen’ rebrand. However, as with the company he suggests, a clear gain on Tesla’s talk of voice comprises a large amount of negative comment within it.

This highlights the issues faced by other brands in close the gap between Elon Musk and his Tesla. Clearly, it will require more than an April Fools effort. This being electric vehicles along with the package chief being a meme-fluent CEO, it is possible to ’t bet against stunts reconfiguring individuals ’s perceptions and expectations. Nobody wants their car to be the last one out of this (charging) station.

A particularly contentious conversation is playing on EVs as automobiles of environmental modification (or lack thereof) since Joe Biden’s challenging and costly infrastructure plan, with its focus on EVs, comes under scrutiny in both the right and the left.

The economic ramifications of this shift (in jobs and investments) make up a quarter of total conversation, with focus falling upon the ethical (preventing environmental catastrophe), the functional (how are those new fleets of electric vehicles going to get billed?) , and the material (how can I make money off of this revolution) .

Photo from Chad Russell from Pexels

The article What Are The Consumer and Societal Reactions Towards Electric Vehicles? First appeared on GreenBook.

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